Back in Stock Notifications

Back in Stock Notifications let your customers sign up to receive an email when an out-of-stock product becomes available again. When stock is replenished, the system automatically sends a notification email with a one-click Add to Cart button so they can purchase right away.

How It Works

  1. Customer visits an out-of-stock product — Instead of the usual Add to Cart button, they see a Notify Me When Available button with an email field.
  2. Customer enters their email — They type their email address and click the button. The page confirms their subscription without reloading.
  3. You restock the product — Update the product stock level in your dashboard as usual.
  4. Notifications go out automatically — The system checks for restocked products and sends branded emails to everyone who signed up. Each email includes the product image, price, and a one-click Add to Cart link that takes the customer straight to checkout.

Enabling Back in Stock Notifications

  1. Go to your Dashboard → Store Settings.
  2. Scroll down to the Stock Settings section.
  3. Check the box for Enable back in stock notifications.
  4. Click Save.

Once enabled, the Notify Me button will automatically appear on any product page where stock has reached zero.

Settings

After enabling the feature, you can configure these options:

  • Notify me when someone subscribes — Receive an email each time a customer signs up for a notification. This helps you gauge demand for out-of-stock items.
  • Subject line — Customize the email subject. Use [product_name] as a placeholder. Default: [product_name] is back in stock!
  • Body text — Customize the email message above the product card. Use [product_name] as a placeholder.

The Notification Email

When a product comes back in stock, each subscriber receives an email that includes:

  • Your store name at the top
  • Your custom message
  • A product card with the item’s image, name, and price
  • A prominent Add to Cart button that adds the item to the customer’s cart and takes them directly to checkout
  • A note reminding customers that quantities may be limited

Managing Subscribers

You can view and manage back in stock subscriptions from your dashboard:

  1. Go to Dashboard → Store → Back in Stock.
  2. The dashboard shows summary cards for Products Waiting, Total Subscribers, and Notifications Sent.
  3. Below the summary, a table lists each product with active subscribers. You can see the subscriber count, current stock level, last notification date, and status.
  4. Click the subscriber count for any product to see the list of individual subscribers and their details.

Frequently Asked Questions

Does the customer need an account to sign up?

No. Anyone can enter their email address to subscribe. If they are logged in, their account is linked to the subscription automatically.

What happens if a customer subscribes twice?

The system detects duplicate subscriptions. If the same email is already subscribed for a product, the customer sees a message confirming they are already on the list.

When are notifications sent?

Notifications are sent automatically when the system detects that a previously out-of-stock product has been restocked. This runs on a scheduled basis via cron.

Can I resend a notification?

Once a notification has been sent, the subscription is marked as notified and will not be sent again. If the product goes out of stock and back in stock again, customers would need to subscribe again.

What does the Add to Cart link in the email do?

It uses a unique secure link for each subscriber. When clicked, it automatically adds the product to their cart and redirects them to checkout. If the product has gone out of stock again by the time they click, they see a message letting them know.