Store Settings

The Store Settings page contains all the configuration options for your online store. To access it, go to Dashboard → Settings → Store Settings.

The page is organized into sections with a navigation sidebar on the left. Click any section name in the sidebar to jump directly to that section. On mobile devices, the navigation appears as a horizontal scrollable bar at the top.

Store Info

This section covers your store’s location, currency, and price display preferences.

Address

Enter the physical location of your store. This address is used for shipping calculations and may appear on invoices. Fill in your street address, city, state/province, postal code, and country.

Store Currency

Select the currency your store uses. IndieMade supports all global currencies. Changing your currency will only affect new products — existing product prices will not be automatically converted. If you need to update existing prices to a new currency, contact support@indiemade.com.

If you use Etsy Connect and your Etsy store uses a different currency, imported products will be automatically converted.

Price Display Settings

  • Append Text to Price — Add text that appears next to every product price. Useful for tax notes like “inc GST” or “ex VAT”. Leave empty if not needed.

Products

This section controls product features, dashboard display options, sold product behavior, and variation display preferences.

Product Features

Enable or disable features that enhance your product listings and customer interactions.

  • Enable Product Options — Offer flexible ways for customers to choose product preferences (like custom text or gift wrapping). Options can adjust the final price but cannot track stock or sync with Etsy. You can create templates for repeated use. Learn more about Product Options.
  • Enable Product Variations — Track stock based on product attributes like color or size using a dropdown menu. Variations are compatible with Etsy Connect and can be reused as templates. Learn more about Product Variations.
  • Enable Favorite Products — Adds a heart icon to your product pages so customers can save their favorite items. A Favorites menu item is added for visitors to view their list, and you can see a report of all favorites in your dashboard. Learn more about Product Favorites.

Product Dashboard

Control what appears on your product listing page in the dashboard.

  • Show SKU as a field and search option — Display the SKU column on your product list and allow searching products by SKU.
  • Show Option Search on Dashboard — Allow filtering products by their option values on the product listing page.

Sold Products

Control what happens when a product sells out:

  • Show as “Out of Stock” — The product stays visible but cannot be purchased.
  • Do not show — The product is hidden from your store entirely.
  • Move to the sold page — The product is moved to a dedicated sold products page.

You can also check Do not show prices on sold items to hide pricing on products that have sold out.

Variation Preferences for Quantities and Prices

Control how quantities and prices are displayed when products have variations with different prices or stock levels.

  • Display Price Range for Varying Prices — Show a price range (e.g., “$10 – $25”) on product listings when variation prices differ.
  • Show Total Quantity Available — Display “Only X Available” on the product page, showing stock per variation.
  • Show Quantity in Variation Select List — Include the available quantity next to each option in the variation dropdown.
  • Hide out-of-stock variations — Remove sold-out variation options from the dropdown so customers only see what is available.

Checkout & Cart

These settings control the checkout experience, cart behavior, and order options. They are especially important if you sell one-of-a-kind items where stock reservation matters.

Checkout and Cart Hold Times

  • Checkout hold time — How long (in minutes) products are reserved after someone begins checkout. This gives the customer time to enter payment information before the item becomes available to others. Default is 15 minutes.
  • Reserve products when added to cart — When checked, stock is reserved as soon as a customer adds an item to their cart, not just at checkout.
  • Cart hold time — If cart reservation is enabled, how long (in minutes) the item stays reserved in the cart. Default is 5 minutes.

Phone Number

  • Add customer phone number field during checkout — Adds an optional phone number field to the checkout form.
  • Require phone number — Make the phone number field mandatory.

Minimum Order Amount

  • Enable Minimum Order Amount — Require customers to meet a minimum order total before they can check out. Enter the amount in your store currency.

Order Comments

Add a text field to your checkout page where customers can leave special instructions or notes about their order.

  • Enable Order Comments on Checkout — Show or hide the comments field.
  • Order Comments Label — The heading shown above the field. Default: “Order Comments”
  • Order Comments Description — Helper text shown below the field. Default: “Use this for special instructions regarding your order”

Abandoned Cart

Send an automatic email reminder when a customer leaves items in their cart without completing checkout.

  • Notify users by e-mail when a cart has been abandoned — Enable or disable abandoned cart emails.
  • Minimum delay — How long to wait before sending the reminder. Options range from 15 minutes to 5 days. Note: there may be up to an hour delay regardless of this setting.
  • Subject — The email subject line. Default: “We saved your cart for you”
  • Body — The email message body.

Back in Stock

Let customers sign up to be emailed when an out-of-stock product becomes available again. Learn more about Back in Stock Notifications.

  • Enable back in stock notifications — Turn the feature on or off.
  • Notify me when someone subscribes — Receive an email each time a customer signs up, so you can gauge demand.
  • Subject — Customize the notification email subject. Use [product_name] as a placeholder.
  • Body — Customize the notification email message. Use [product_name] as a placeholder.

Shipping Confirmation

Automatically notify customers when their order has shipped.

  • Notify customers when Shipping Status is set to ‘Shipped’ — Send an email when you mark an order as shipped.
  • Shipping Status Subject — The email subject line. You can use placeholders: @sitename for your store name and @orderno for the order number.
  • Shipping Status Message — The email body. Available placeholders: @firstname, @trackingno, @shipaddress, @ordertotal.

Order Invoice

Customize the order confirmation email and printable invoice that customers receive after placing an order.

  • Invoice Logo — Upload an optional logo to appear in order invoices.
  • Display logo in printable invoice — Show your logo on the printable version.
  • Hide Store Name in email invoice — Remove your store name from the email version.
  • Hide Store Name in printable invoice — Remove your store name from the printable version.
  • Show SKUs in printable invoice — Include product SKU numbers on the printable invoice.
  • Hide prices in printable invoice — Remove pricing from the printable invoice (useful for gift orders).
  • Show Customer’s order comments in printable invoice — Include any order comments the customer entered during checkout.
  • Invoice Subject — The subject line of the order confirmation email.
  • Opening Message — A formatted message that appears at the top of the invoice email. Supports bold text and colors.
  • Closing Message — A formatted message at the bottom of the invoice. Default: “Thank you for your order!”

Digital Product Settings

This section appears only if you have digital products in your store.

  • Send Files — Choose whether to attach digital files directly in the order confirmation email, or let customers download them from their account. Files over 10 MB will not be attached to prevent email delivery issues.
  • Require Address for Digital Purchases — Uncheck this to let customers buy digital products with just an email address, no full address needed.
  • Require Account Creation — Require customers to create an account so they can access their purchased files through their account page.
  • Default Order Status — Set the initial status for digital orders: Completed, Payment Received, or Processing.

Vacation & Messaging

  • Vacation Mode — Temporarily disables all product purchases on your site. Your products remain visible but customers cannot add them to their cart. Use this when you are away and unable to fulfill orders.
  • Enable sitewide message — Display a banner message across every page of your site. Useful for announcements like sales, shipping delays, or holiday schedules. You can customize the message text, background color, and border color.