To find the store settings on the Dashboard go to Settings > Store Settings.
Address
Enter the physical location of your store.
Products Options and Variations
Enable Product Options or Product Variations. IndieMade has two ways to add options to your products. It is sometimes important for you to understand the differences between Variations and Options and when either or both should be used. For more information visit Product Variations and Options.
Customer Product Favorites
Enable Favorite Products: Adds a favorite icon (Heart) to your products page. It also adds a menu item so that visitors can view their favorites. You can also see a report of all of your visitor's favorites. More information on Product Favorites.
Store Currency: IndieMade supports all global currencies. IndieMade is based in the US but we welcome our international customers. If you have any issues with your currency please let us know at /product-favorites support@indiemade.com
Checkout and Cart
Checkout hold time: The amount of time we hold or reserver an item's stock during checkout. Once the visitor clicks the Checkout button on the Cart page this clock starts ticking. This will give the visitor enough time to enter in their order information and find, credit card or remember their PayPal login. After this time has expired it will become available to another visitor.
Reserve products when added to cart: If checked this will reserve stock when a visitor adds an item to their cart for the specified number of minutes.
More information on how IndieMade manages your inventory.
Checkout and Cart : Abandoned Carts
Anytime a visitor adds an item to a cart we track this and save this under the 'Carts' tab on your Orders Dashboard. When the customer checks out and enters their email address you have the option of reminding them later if they do not complete the purchase.
Check "Notify users by e-mail when a cart has been abandoned" to enabled Abandoned Cart Notfiications. Set a 'Minimum delay'; which is the amount of time IndieMade waits to send them the reminder.
You can also customize the subject and body of the abandoned cart email. We will append the cart contents at the end of the Body.
Adding a customer phone number to contact info on checkout.
IndieMade does not collect customer phone numbers by default. To turn this on click Add customer phone number field during checkout.
Sold products
You have a few choices on how to display or not display sold out items. On the store settings page you can find the sold products settings.
Show as "Out of Stock": An out of stock label will be added to the product page and the Add to cart button is removed.
Do not show: The product will be completely removed from your site.
Move to sold page: The product will be moved to the sold page. If checked the sold page should appear on your main menu settings (it might be disabled) but you can always find it on the path '/sold' here is an example of the sold page here: https://themesilky.indiemade.com/sold. The sold page simply displays products that have 'Track Stock' and a quantity of zero.
You can optionally hide prices on the sold page by checking 'Do not show prices on sold items'
Order Comments
Click "Enable Order Comments on Checkout" to add a text field for customers to enter in additional comments regarding their order during checkout.
If you would like customers to enter comments or information on a particular product you can do this by adding an Option to the product. See Adding Options for more information.
Order Invoice
How to customize your order invoice on IndieMade. There are several settings to customize how your order invoices will appear to your customers.
Invoice Logo - If you want to format your logo for your invoice differently then is used on your site upload it here.
Display logo in printable invoice: If you would like the logo to show on printed invoices.
Hide Store Name in printable invoice: Store name might be redundant if you include it in your logo.
Show SKUs in printable Invoice: Sometimes it's helpful to have your SKUs in the order invoice. You decide.
Invoice Subject: Customize the subject of the invoice email.
Opening Message: Add a message that shows before the order details in the invoice.
Closing Message: Add a message that shows after the order details in the invoice.
Digital Download Settings
Choose how your digital downloads will be delivered to your customer.
It is important to note that Digital Download Settings will only show if you have uploaded a digital file to any of your products.
Send Files: Choose whether the files are emailed to the customers. Please note the file size restrictions and alternatives on this setting.
Require Billing Address: Unchecking this might risk your credit card declines.
Require Account Creation: Allow your customers to have access to their files on their account page.
Vacation Mode and Sitewide Messaging.
These two settings are often used together to disable purchases on your site and set a message on every page of your site.
Vacation Mode disables product purchases by removing the Add to Cart button on product pages.
Enabling sitewide message and enter in your text to display at the top of every page of your site. You can also customer the background color and border color of this message.
Please note that a sitewide message is effective might be a bit heavy handed. You can be more selective by adding messaging to a particular page by using the Section Manager.
Shipping Confirmation
Use the shipping confirmation settings to send out a email notification to your customers when your order has shipped.
Notify customers when Shipping Status is set to ‘Shipped’. Changing the order status to 'Shipped' will trigger the confirmation email.
You can customize the email subject and body including the following replacement tokens:
- @orderno : The order number.
- @sitename : Your Site Name / Store Name
- @trackingno: Your shipping provider's tracking number. IndieMade does not offer shipping or tracking numbers but you can manually enter the tracking number to the order.
- @ordertotal: The order total.
Protip: If you know your shipping providers tracking URL you can replace the tracking number with the replacement token. Below is an example of the USPS tracking URL with the tracking number replacement token.
https://tools.usps.com/go/TrackConfirmAction?tRef=fullpage&tLc=2&text28777=&tLabels=@trackingno%2C&tABt=false
I hope you have learned a lot about the IndieMade Store Settings page. If you ever have any questions or suggestions, let us know at support@indiemade.com