Your Step-by-Step Guide to Selling Digital Downloads on IndieMade

IndieMade provides you with a straightforward method to sell your digital products. Here's a step-by-step guide on how to start:

  1. Create a product on IndieMade
  2. Upload one or more digital files under the 'Digital Downloads' section on the product edit form
  3. Ensure your files are in accepted formats: txt, png, jpg, jpeg, svg, zip, pdf, rtf, doc, docx, mp3, mp4, ogg, wav. For other file types, please contact support@indiemade.com for approval.

Your customers will have secure access to the digital files they've purchased. They can download these files instantly from the order confirmation screen. Additionally, if you've enabled the setting, they'll receive an email with the attached digital file(s). If a product contains multiple files, don't worry, they'll be automatically zipped for the customer. Customers can also access their purchased files via their account page anytime.

Digital Download Settings

Once you've uploaded digital downloads to a product, you can fine-tune your preferences on the Store Settings page. Here are some of the settings you can adjust:

  • Send Files: Decide whether you want to email the digital files to your customers. Please note there are file size restrictions and alternatives to consider.
  • Require Billing Address: If unchecked, it could lead to a higher chance of credit card declines. Use this setting wisely!
  • Require Account Creation: Enabling this will allow your customers to access their purchased files from their account page.

If you need any further assistance, feel free to contact our support team at support@indiemade.com. We're here to help!